We know how important customer support is to your business. That’s why we’re committed to answering your questions and resolving your issues fast and effectively. When you have questions or need assistance with your NetSuite business software, we are glad to answer.
Telephone / Online Support (Skype, Wechat, Whataspp, Webex)
This is available during the contract period. Our professional technical support team will provide assistance in the most convenient and efficient way with regard to software issues.
Consulting & Training
From selection, implementation, consulting, upgrade to support, we thrive with our clients to increase their productivity and decrease the cost, so they can obtain maximum benefit that correspond to their investment in the selected ERP field. We also provide training services, to help our clients to optimize the solutions.
On-site Support
If you still experience problem with the solutions after the above support services have been carried out, Vantis Solutions support team will come to you to solve it. We provide on-site services within one working day to meet your needs normally.
